Automobile claims:

a. Submit Your Claim

After an accident or loss, report your claim immediately to your Alfa agent. If your are out of town and do not have your agent's information, contact any local Alfa agent to assist you. It is imperative Alfa receives your claim information within a timely manner after the accident. Be prepared to give the following information:

• Your policy number
• The date, time, location and nature of your loss
• The make and model of your automobile
• A description of the damage to your automobile
• Names, contact information and insurance information of those involved
• Your contact information; work, home and cell phone numbers

b. Adjuster Assignment

When we receive your claim, an Alfa adjuster will be assigned to you. They will investigate the damage, coverage and cause of your loss. Your adjuster will contact you promptly to gain further information and investigate your claim.

c. Vehicle Damage Inspection

To determine if your vehicle can be repaired or if it's a total loss, your adjuster will need to inspect it. If your vehicle is repairable, you will need to get an estimate of repairs from the body shop of your choice. The adjuster may request a competitve estimate from a second shop.

If you want your vehicle repaired and it is repairable you can decide where you want the repairs to take place. You will be asked the name, address and contact information for the shop completing the repairs. An adjuster may inspect the car at the shop of your choice.