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Alfa Insurance Helping Policyholders Following Storms

Montgomery, Ala. (January 3, 2017) — Alfa Insurance® agents and adjusters started working yesterday to respond to policyholders affected by severe weather in Alabama, Georgia and Mississippi. Alfa has more than 100 claims adjusters ready to serve customers.

To file a claim for home or property damage:

• Contact local Alfa service centers
• Call the Customer Resource Center at 1-800-964-2532, open 6 a.m. to 10 p.m. daily
• Use “Report A Claim” on the Alfa homepage at
• Use the Alfa2Go app for iPhone and Android smartphones

The Storm Prediction Center (SPC), part of the National Weather Service, received reports of possible tornadoes in Bullock and Houston counties in Alabama; Baker, Calhoun, Decatur, Early and Worth counties in Georgia; and Covington and Simpson counties in Mississippi. NWS will conduct surveys to determine the rating of each storm.

The SPC also received hail reports from Sumter County in Alabama. Rainfall totals in central Alabama ranged from 1.6 inches in Birmingham to 5.6 inches in Troy. Flooding damaged roads in some parts of the state.

In Rehobeth, a community south of Dothan in Houston County, residents are mourning the loss of four people who died when a tree fell on their home. All Rehobeth schools are closed today.

Alfa policyholders are encouraged to make temporary repairs to property to prevent additional damage. Retain receipts from purchases related to temporary repairs to include with any claims.

Disaster victims are prime targets for criminals, as insurance scams nationwide account for $30 billion in losses annually. Policyholders should be wary of unsolicited or unexpected offers to perform repairs or conduct inspections. Contact your state attorney general’s office with reports of suspected fraud, looting or price gouging. For tips on avoiding frauds or scams and storm preparation, visit Alfa's Severe Storm Center.

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