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Alfa Serving Customers In Storm-Damaged Areas

Athens, Ala. (Apr. 29, 2014) - Alfa adjusters began servicing claims when skies cleared following storms that ripped through the south Monday, killing three people in Limestone County. Gov. Robert Bentley said 19 Alabama counties reported damage ranging from structural damage to homes and businesses to downed trees and power lines.

Alfa had 1,209 claims in Alabama, Georgia and Mississippi from the storms as of late Tuesday afternoon. Much of the weekend, forecasters had warned the weather could turn nasty. The storm hit the Athens area around 5 p.m.

“It was raining as hard as I’ve ever seen it rain,” said Alfa policyholder Pat Turney, who along with her husband, Al, lives on Highway 72 west of Athens. “I told him we needed to get to the storm shelter. It’s a good thing we did.”

The Huntsville National Weather Service office reported the tornado that hit Limestone County and traveled into Madison County was rated at least an EF-3. The rating estimated peak winds between 136-165 mph.

Neighbors and a stranger driving down the busy highway in front of the Turneys’ home sought safety in their storm cellar. The Turneys' home suffered extensive damage, as did several outbuildings, fences and a barn.

“After the storm, once we saw the house, I knew it wasn’t safe to stay here,” Pat said. “The roof was cracked, and the ceiling was sagging. The roof on the back corner of the house was gone.”

The Turneys were among hundreds of homeowners clearing debris and trying to dry out after the storm, which also dumped several inches of rain.

“We look a mess,” Pat said smiling. “We’re just happy to be alive. Our clothes were all soaking wet, and these old clothes and shoes are all we could find to put on that were dry. We spent the night in the Days Inn last night. We’ve had so many people offer to help us. It makes me feel good.”

The Turneys' farm was among the stops made Tuesday morning by Alfa and Alabama Farmers Federation President Jimmy Parnell and Alfa Adjuster Luke Collier.

“We’re here to help you,” Parnell told the Turneys. “Alfa sells service. Some companies sell insurance; we sell service. We’re going to take care of you.”

A few miles down the road, policyholder Wes Kennedy was on top of his roof securing tarps in anticipation of more rain. He climbed down to meet with Alfa Adjuster Kris West. As they surveyed the damage, West offered him reassurance.

“We’re going to take care of you,” West said. “Don’t worry. That’s what we’re here for.”

Immediately after the storm, Alfa moved additional adjusters into hard-hit areas to expedite service. In addition to filing a claim at a local Alfa office, customers can call Alfa’s toll free claims number: 800-964-2532.

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For more storm photos of the Athens area visit the Federation Flickr page.

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