Listed below are some of the most common reasons you can’t register your policy:

• The policy is already on your account.
• The policy number has reached the maximum number of registrations allowed.
• The policy is inactive.
• You are trying to register a health policy or dental policy.
• The zip code you entered does not match the zip code on your policy.
• The email address you used is already registered. Did you forget your password?
• The information you entered did not match the policy data we have on file.