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Home About Alfa The Alfa Difference

The Alfa® Difference

We’re more than just an insurance company - we’re a family. 
And our customers are family, too. Here’s what makes us different.

Alfa agent helping family

 What makes us different? 

Personalized insurance you need with the local service you deserve... that’s the Alfa Difference.



our local adjusters and agents are here to help


Local

 

There’s an Alfa office in every county in Alabama and throughout communities in Georgia and Mississippi, too. Our hometown agents know insurance, and they’re right around the corner from you - not states away. Your agent is committed to serving you.

​Find one of our local agents today >



Alfa employees working with Heart of Alabama food bank and holding big check


Community 

 

From the home office in Montgomery, Alabama, to more than 370 local service centers across Alabama, Georgia and Mississippi, Alfa is committed to serving the community. Alfa Cares supports numerous charitable events throughout the year, from employees serving Meals on Wheels daily to our annual Back to School supply drive.

Learn About Alfa Cares >


alfa adjuster working with customers on claim


Claims 

 

With Alfa, help isn't three time zones away, but rather three streets away. We are committed to providing you an excellent claims experience so you can get back on your feet as quickly as possible. 

Discover the Claims Process >


Alfa by the Numbers

75+ yrs

Proudly serving customers since 1946 

$1.89m

In 2023, $1.89m was given to 167 organizations to fund cancer research, education, agricultural resources, and more.

Rated A

(Excellent) by A.M. Best for financial strength* 

#1

J.D. Power named Alfa #1 for Auto Insurance Customer Satisfaction in the Southeast Region. 

The effective date of the AM Best rating is May 16, 2024. For the latest Best's Credit Rating, access www.ambest.com. 

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