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How To Set Up Account Authentication

To help protect your information, we use an added layer of security that asks you to verify your identity beyond your login credentials.




Number 1 inside a circle

Select method of account authentication

Before accessing your MyAlfa® account for the first time, you’ll be prompted to select an authentication method to verify your identity: text message, voice call, or email. 


Alfa Insurance MFA options.

Number 2 inside a circle

Verify your identity

If you selected text message or voice call, enter your phone number. A code will be sent to the phone number you entered. Enter the code you received, then select “Verify.” 

Alfa Insurance text message authentication code screen.

If you selected email, a code will be sent to the email associated with your MyAlfa account. Enter the code you received, then select “Verify.” 


Alfa Insurance email authentication code screen.

Number 3 inside a circle

Access your MyAlfa account

After verifying your identity, you will be able to access your MyAlfa account. If you need to reset your authentication method, call the Customer Resource Center at 1-800-964-2532.


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