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How To Set Up Account Authentication

We take account protection to the next level with an additional layer of security which requires you to verify your account beyond your login credentials. This security enhancement will protect you from today’s hackers and give you peace of mind.
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Number 1 inside a circle

Select method of account authentication

Before accessing your MyAlfa® account, you’ll be prompted to provide one or more methods of identity verification.


Authentication method selection screenshot.



Number 2 inside a circle

Input your information

After selecting the method(s), follow the prompts and input your information.

Screenshot of the text verify authentication method.



Number 3 inside a circle

Verify your identity

After setting up your authentication settings, you’ll receive a code via your chosen method (text message, voice call and/or email). You will need to enter the code you receive to verify your identity.


 
Screenshot of the text verify authentication method.




Number 4 inside a circle

Access your MyAlfa account

After proving your identity via account authentication, you will now be able to access your MyAlfa account. If you need to reset your account authentication settings, call the Customer Resource Center at 1-800-964-2532.


Screenshot of MyAlfa home screen.


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