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To help protect your information, we use an added layer of security that asks you to verify your identity beyond your login credentials.
![]() | Select method of account authenticationBefore accessing your MyAlfa® account for the first time, you’ll be prompted to select an authentication method to verify your identity: text message, voice call, or email. |

![]() | Verify your identityIf you selected text message or voice call, enter your phone number. A code will be sent to the phone number you entered. Enter the code you received, then select “Verify.” |

If you selected email, a code will be sent to the email associated with your MyAlfa account. Enter the code you received, then select “Verify.”

![]() | Access your MyAlfa accountAfter verifying your identity, you will be able to access your MyAlfa account. If you need to reset your authentication method, call the Customer Resource Center at 1-800-964-2532. |