Roadside Assistance

Roadside Woes Got You Down?

If you’re stuck on the side of the road, having roadside help is a necessity and a little bad luck is no match for Alfa’s Roadside Assistance Program! With this coverage option on your auto policy, you’ll be covered 24 hours a day for the following:

  • Towing
  • Mechanical assistance
  • Delivery of gas or oil
  • Battery jumps
  • A flat tire change

The program also features increased coverage limits per disablement; locksmith services; a sign-and-drive feature; eliminating out-of-pocket expenses up to $100 for services rendered; and the benefits of Quest, our partner that uses technology to dispatch a notification to you when your service vehicle is nearby.

Policy limits are $100 per disablement. The cost of a tire, new battery, gasoline, oil and other such items are not covered.

While we can’t prevent a blowout or dead battery, Alfa’s Roadside Assistance Program can help get you back on the road in no time. Day or night, Alfa’s got you covered. 

All coverages are subject to deductibles and policy limits. This is not an insurance policy. It is intended only to provide a general description of Alfa Insurance® and/or its product lines and services. An actual policy contains the specific details of the coverages, conditions and exclusions.

Here are some additional questions about this program and how it can help you get fast, reliable service in an emergency.

Alfa’s Roadside Assistance Program is available to customers in Alabama, Georgia and Mississippi. If you were on Alfa’s original emergency plan, you were automatically switched over to the program. However, if you’d like to add the emergency roadside service to your plan, you can add it during renewal or at any time during the policy period by contacting a local service center or the Customer Resource Center at 1-800-964-2532.

If you’re stuck and need help, emergency roadside services are available. Policyholders can simply call the Customer Resource Center at 1-800-964-2532, prompt 2 for Claims or Roadside Assistance, then prompt 2 for Roadside Assistance.

When you need help on the road, Alfa will pay for:
• A towing service
• Up to one hour of mechanical assistance, including battery jumps and tire changes
• Locksmith services
• Delivery of up to two gallons of gasoline or oil

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