Alfa Insurance is offering to temporarily suspend policy cancellations due to non-payment of premium and waive late fees for policyholders in Alabama, Georgia and Mississippi who are facing financial hardship due to Hurricane Zeta.
A 60-day extended grace period is available for Alfa automobile, homeowner and other property policies, as well as Alabama farm policies.
“A lot of folks are still picking up the pieces from all the damage Hurricane Zeta caused,” said Alfa Insurance President Jimmy Parnell. “At Alfa, we’re thankful for our loyal customers, and we want to do what we can do to help ease the immediate impact from yet another storm.”
Hurricane Zeta made landfall Wednesday afternoon in Louisiana as a Category 2 storm with maximum winds of 110 miles per hour. It moved swiftly across Mississippi, Alabama and Georgia, leaving a swath of damage in its wake Thursday morning.
“As soon as the storm moved out, Alfa agents, customer service representatives and adjusters moved in to help our policyholders,” Parnell said. “We’re proud of their quick response and the hard work they put in to help people get their lives back together.”
To request an extended grace period, policyholders should contact their local Alfa service center or 1-800-964-2532. Hardship requests will be reviewed based on individual circumstances for customers whose policies were in force on the date of Hurricane Zeta and who live in impacted areas.
Customers may file claims or make payments online or through the Alfa2Go® mobile app.