Finding Your Policy Information
What is my Policy Number?
Your Policy Number is a unique number used to identify a specific policy. If you have multiple policies with Alfa, you will have multiple policy numbers.
When creating a new MyAlfa® account, you’ll be asked to provide one policy number. However, you will be able to attach all your policies to your account after you finish setting up MyAlfa.
What is my Member/Customer Number?
Your Member Number (Alabama customers only) is a unique number assigned to you after purchasing a membership through the Alabama Farmers Federation.
Customer Numbers are assigned to Georgia and Mississippi customers to uniquely identify you and your policy information.
How do I find these numbers?
Your Member/Customer & Policy numbers can be found on many of your Alfa policy and billing documents.
We’ll show you where to find these numbers on some of the most common documents below:
Auto, Property & Other Policies
Auto Policy Declaration:
Auto ID Card:
Billing Notice:
Homeowners Evidence of Insurance:
Contact Us